Frequently Asked Questions


Quick Guide

What is your minimum order quantity?

What counts as a "same style" garment?

What file format do you accept?

What is your turnaround time?


How do I place an order?

My pricing isn't matching the price tier you provided me.

I ordered over the quantity to hit a price break, but it isn't showing up.

You don't have the garment I'm looking for. What can I do?


Do you have different pricing tiers?

What are your price breaks?


How much does shipping cost?

DHL's website says the delivery date is several days after my requested date. Will my shipment arrive when I requested it?