Frequently Asked Questions

FAQ

Quick Guide

What is your minimum order quantity?

What counts as a "same style" garment?

What file format do you accept?

What is your turnaround time?

Ordering

How do I place an order?

My pricing isn't matching the price tier you provided me.

I ordered over the quantity to hit a price break, but it isn't showing up.

You don't have the garment I'm looking for. What can I do?

Pricing

Do you have different pricing tiers?

What are your price breaks?

Shipping

How much does shipping cost?

DHL's website says the delivery date is several days after my requested date. Will my shipment arrive when I requested it?